We assure all our customers the best of our efforts to ensure that we deliver them our best of services, however for some reasons if we couldn’t give you such satisfactory services, this refund policy with the below mentioned terms & Conditions can be effective to you.
If you are not satisfied with our service then you need inform us within 15 days of making payment. Then we’ll be able to refund you full amount. Claims made after 15 days will not be entitled for any refund in any circumstances.
In Target based SEO projects if we fail to achieve said ranking within specified period then we’ll refund according to the example below.
Say for 6 keywords project we quoted Rs.60000, if we fail to achieve said rank for 2 keywords then we’ll refund Rs.20000 (Rs.10000 each for failure of 2 keywords). Similarly failure of 1 keyword would entitle for Rs.10000 refund. Clients have choice of getting refund or allow us some more time to help the site to achieve said ranking. Please allow 10 working days to process refund after the request placed to our customer care.
For Monthly SEO plan if you are not satisfied with our service then you can ask for refund within 15 days of making payment. You’ll get refund within 10 working days.
For One Way Link Building plans, PPC management, Directory & article submission, Reputation management, Social bookmarking we do not offer any refund unless the project not been started from our end.
All requests regarding cancellation has to be submitted to accounts and billing departments of Progressive Infosys Cancellation requests can be made by email, fax or direct mail or phone. Requests for cancellation will not be considered valid till you receive confirmation from our accounts or billing department and the confirmation email or number given by accounts department of accounts from E-merchant Digital Solutions Pvt.Ltd will serve as a proof of the cancellation of service.Google+