e-Merchant Remote Infrastructure Management Services offers a flexible, reasonable suite of services to assist you monitor and manage your infrastructure more competently and cost-effectively, either on site or from an e-Merchant facility.
We have created a new foundation in IT Infrastructure Services, strengthened by four pillars that ensure conventional and superior results.

Managed Services Offerings:
Infrastructure Security Services

    • Managed IPS services
    • Managed Firewall

End User Computing Services
    • IT Help Desk service
    • Manage Active Directory
    • Desktop management

Enterprise Computing Services
    • Mainframe management service
    • Server infrastructure management
    • Network Attached Storage management
    • Production control management
    • Storage Area Network management
    • Microsoft middleware management
    • Web server management

Network and Convergence Services

    •        Managed IT Telephony Enterprise
    •        Managed VoIP
    •        Managed VPN

Potential benefits:

    • Facilitates you to focus on your core business and leave the IT management to specialized and experienced subject matter experts
    • Gives you access to the right combination of dedicated remote capability centers and on-site capabilities
    • Comprises inclusive monitoring and management solutions for server, storage, network and middleware
    • Offers real-time reports, automated notifications and attentive


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